Retail Loss, Safety and Security
This Working Group is focused on enabling retailers to understand, measure and control the increasingly complex array of loss challenges they now face.
From incidents of violence against store team members to corporate fraud events, the retail risk landscape is forever changing, requiring those tasked with its management to constantly learn, adapt, and respond.
By listening to the evolving needs of its members, this ECR Working Group provides a forum for loss prevention leaders to share, engage and learn from an innovative research agenda.
Research papers
Our research papers offer groundbreaking insights and actionable outcomes to help retailers and their partners better manage the many ways in which profits can be negatively impacted by all forms of retail loss. Produced by some of the leading academic experts in the field of retailing and loss prevention, they are all free to download.
Retail Loss, Safety and Security
Understanding the Retail Loss Problem in the New Era of High Inflation
Lisa Jack
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Fortress Stores: Keeping the most-at-risk grocery stores trading
Emmeline Taylor
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Beyond Shrinkage: Introducing Total Retail Loss
Adrian Beck
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Engaging Retail Buyers in Loss Prevention
Insights on buyers, and case studies on how to engage them to reduce losses
Nicole De Horatius
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Understanding Hot Products
Retail Loss, Safety and Security
Understanding High Shrink Stores
Developing an understanding of what makes some retail stores vulnerable to shrinkage
Adrian Beck, Paul Chapman
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Staff Dishonesty in the Retail Sector
Retail Loss, Safety and Security
Improving Employee Engagement to Reduce Retail Loss
How improving engagement in just the bottom quartile of stores can reduce unknown loss (shrink) by 12.5%
Adrian Beck
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Designing Packaging to Prevent Unknown Loss and Shrink
Retail Loss, Safety and Security
Amplifying Risk in Retail Stores
The evidence to date on the technologies that aim to make shop thieves think twice
Adrian Beck
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A Proven Approach to Shrinkage Reduction
How adopting a systemic, systematic and collaborative approach has been proven to sell more and lose less
Adrian Beck, Paul Chapman
Learn moreOur Meetings
ECR Retail Loss Group regular working group meetings provide an opportunity to network with industry peers, hear updates on the latest research and sector initiatives, and development new skills and insights. All retailers, CPGs and academics can participate at no cost.
Retail Loss, Safety and Security
Retail Loss - Managing Forecourt Losses
Jan 9th - 1.00pm UK TIme
UpComing
Managing Petrol / Gas Forecourt Losses
Colin Peacock, ECR Retail Loss...
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Product Protection - Retailer Updates
Sept 26th - 1m UK
UpComing
Retailer Updates on Product Protection
Colin Peacock, ECR Retail Loss...
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Store Incident Reporting - Retailer Updates
Oct 3rd - 1pm UK
UpComing
Updates on progress made by retailers strengthening their store incident reporting capabilities
Colin Peacock, ECR Retail Loss...
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Access Control - Latest Retailer Thinking on Biometrics
November 5th - 1pm UK
UpComing
Exploring the emerging use of biometrics for access control in retail
Colin Peacock, ECR Retail Loss...
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Access Control - Latest Retailer Thinking
Retail Loss, Safety and Security
Loss Prevention Leaders Meeting - Oct 18th & 19th
Oct 18th & 19th
Past
Shaping the future of loss prevention (including ecommerce)
Colin Peacock, ECR Retail Loss...
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Store Incident Reporting - Retailer Updates
Oct 3rd: 1pm UK time
Past
Unleashing the power of data to monitor, measure and engage others
Professor Emmeline Taylor...
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Innovation in Product Protection - Retailer Updates
September 28th - 1pm UK Time
Past
Learn about new ways to protect high theft items
Colin Peacock...
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Distribution / Fulfilment Centre - Innovations in Loss Prevention
June 27th - 3pm UK tme
Past
Innovations in Upstream Loss Prevention
Colin Peacock, ECR Retail Loss...
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Measuring and Monitoring Internal Theft
June 27th - 1pm UK tme
Past
How do we know if internal theft is changing?
Professor Adrian Beck...
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Fortress Stores: Keeping the most at risk stores trading
Retail Loss, Safety and Security
New Research - Understanding the Impact of Inflation on Shrink
April 19th - 1pm UK
Past
Exploring the relationship between shrink and inflation
Professor Lisa Jack, University of Portsmouth...
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Fortress Store - Research Findings
Retail Loss, Safety and Security
Retail Loss - Managing Forecourt Losses
Jan 10th - 1.00pm UK TIme
Past
Managing Petrol / Gas Forecourt Losses
Sameer Ali, Operations & Fuel Loss Prevention, EG Group...
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Exploring the Impact of Inflation on Shrink
December 8th - 1pm UK
Past
Honey, what's happened to my shrink? Is it inflation?
Professor Lisa Jack, University of Portsmouth...
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Retail Loss: Updates on Incident Reporting
Nov 15th - 3pm UK Time
Past
Moving Incident Reporting into the Digital Age
Wade Schillo, Senior Manager, AP...
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Imagining the Future Shape of Loss Prevention
Retail Loss, Safety and Security
Use of Hard Tags in Retail - Latest Thinking
Sept 29th - 3pm
Past
Latest Thinking on the Use of Hard Tags in Retail
Phil Williams, Retail Risk Business Partner, River Island...
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Distribution Centre Loss Prevention - Managing DC Shortages
Retail Loss, Safety and Security
On Shelf Availability - Innovations in Practice
Retail Loss, Safety and Security
Future of Product Protection - Future Thinking
September 20th - 1pm UK Time
Past
Future Product Protection Technologies - What is the future?
Colin Peacock...
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Building Capability to Remove Shrink Beyond the Control of The Store M...
July 14th - 1pm UK Time
Past
Fixing the Shrink that is not Shrink
Martin Hasker, Shrinkage Operations Project Manager, Tesco UK...
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Retail Loss - Managing Forecourt Losses
June 22nd - 2.45pm UK TIme
Past
Managing Petrol / Gas Forecourt Losses
Colin Peacock, ECR Retail Loss Group...
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Security Guards - Where Are We Headed?
April 13th - 1pm UK Time
Past
Security Guards Vs Different Guards Vs No Guards Vs Technology
Mikko Koskinene, Head of Risk, S Group; Mike Limauro...
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Sell More. Lose Less – Sam's Club Retail Asset Protection Case Study
March 16th - 2pm UK Time
Past
Sam's Club Retail Loss Prevention Case Study
Brandon Hodges, Vice President, Sam's Club Asset Protection & Safety...
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On Shelf Availability (OSA) Innovation Challenge
Retail Loss, Safety and Security
Loss Prevention Pyramid - How Robust is your LP programme?
Nov 9th - 1pm UK Time
Past
Benchmarking your loss prevention programme with others
Professor Adrian Beck, University of Leicester...
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Loss Prevention Training - Latest Thinking
Oct 7th - 3pm UK Time
Past
Loss Prevention Training - Latest Thinking
Professor Adrian Beck, University of Leicester...
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Talking Loss - Keeping the Organisation Engaged
Oct 7th - 12pm UK Time
Past
Delivering Loss Prevention Communications that Engage
Colin Peacock, ECR Retail Loss Group...
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Internal Dishonesty - New Controls and Techniques
Oct 7th - 1.30pm UK Time
Past
New thinking on controls to reduce staff dishonesty
Colin Peacock, ECR Retail Loss Group...
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Death of Plastic - Implications for Retail Loss Prevention
Oct 6th - 3pm UK Time
Past
The Death of Plastic - Implications for Loss Prevention
Colin Peacock, ECR Retail Loss Group...
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Engaging Law Enforcement on LP - What does it take?
Oct 6th - 1.30pm UK Time
Past
Understanding Barriers and Enablers to Engaging Law Enforcement
Professor Adrian Beck, University of Leicester...
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Exception Based Reporting - Where Next?
September 14th - 3pm UK Time
Past
EBR - Today and Tomorrow
John Low, Frasers Group, Terry Stanley...
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Top Three Unknown Loss Priorities (Rocks)
July 20th - 2pm BST
Past
The Top Three Big "Rocks" Session
Colin Peacock, ECR Retail Loss Group...
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Allocating Resources By Risk Level and Learning to Say No
Tuesday May 18th - 2pm BST
Past
The Theory and Practice of Utlitising Risk Models to Allocate Resources and Drive Operating Choices
Paul Jaeckle, VP of Asset Protection, Meijer Stores...
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Thinking Differently About Internal Theft
Tuesday April 20th - 2pm BST
Past
CEO Challenge Question
Professor Adrian Beck, University of Leicester...
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Controlling Trolley Push-out Thefts: An Evaluation
March 25th - 3.00pm GMT
Past
Controlling Trolley Push-out Thefts: An Evaluation
Professor Adrian Beck, University of Leicester...
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Using Data to Reduce Retail Losses
March 25th - 1.30pm GMT
Past
Using Data to Reduce Retail Losses
Kevin Hennessey, The Giant Company...
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Incident Reporting 2.0
March 25th - 12pm GMT
Past
Moving Incident Reporting into the Digital Age
Melissa Wacha, Walmart USA, Sophie Wong...
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Internal Theft - Changing The Game
March 24th - 3.00pm GMT
Past
Internal Theft - Moving to the Digital Age
Colin Peacock, ECR Retail Loss Group...
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EAS and Source Tagging - Where next?
Retail Loss, Safety and Security
Engaging the Organisation in Preventing Retail Loss
Retail Loss, Safety and Security
Leading Loss Prevention
October 8th - 4.30pm BST
Past
Lessons on Leading Loss Prevention
Mark Gabriel, Head of Loss Prevention and Security, Sainsburys...
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Hot Product Protection
October 8th - 1.30pm BST
Past
Retailer case studies on new anti-theft technologies
Mike Beach, Sainsbury's, Andrew Needham...
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Store KPI's for Retail Loss
October 8th - 12.00pm BST
Past
Whether or not to hold Stores to account to compliance or the actual loss number & rate?
Richard Jenkins, Head of Loss Prevention, M&S...
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