Retail Loss, Safety and Security

This Working Group is focused on enabling retailers to understand, measure and control the increasingly complex array of loss challenges they now face.

From incidents of violence against store team members to corporate fraud events, the retail risk landscape is forever changing, requiring those tasked with its management to constantly learn, adapt, and respond.

By listening to the evolving needs of its members, this ECR Working Group provides a forum for loss prevention leaders to share, engage and learn from an innovative research agenda.

Research papers

Our research papers offer groundbreaking insights and actionable outcomes to help retailers and their partners better manage the many ways in which profits can be negatively impacted by all forms of retail loss. Produced by some of the leading academic experts in the field of retailing and loss prevention, they are all free to download.

Retail Loss, Safety and Security

Measuring Retail Shrink
TOWARDS A SHRINKAGE KPI
Paul Chapman, Dr Simon Templar
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Retail Loss, Safety and Security

Understanding the Retail Loss Problem in the New Era of High Inflation
Lisa Jack
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Retail Loss, Safety and Security

Fortress Stores: Keeping the most-at-risk grocery stores trading
Emmeline Taylor
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Retail Loss, Safety and Security

Beyond Shrinkage: Introducing Total Retail Loss
Adrian Beck
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Retail Loss, Safety and Security

Engaging Retail Buyers in Loss Prevention
Insights on buyers, and case studies on how to engage them to reduce losses
Nicole De Horatius
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Retail Loss, Safety and Security

Total Retail Loss 2.0
From Theory to Practice
Adrian Beck
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Retail Loss, Safety and Security

Understanding Hot Products
What are the top 50 most likley products to generate retail loss?
Adrian Beck
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Retail Loss, Safety and Security

Understanding High Shrink Stores
Developing an understanding of what makes some retail stores vulnerable to shrinkage
Adrian Beck, Paul Chapman
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Retail Loss, Safety and Security

Staff Dishonesty in the Retail Sector
Understanding the role of opportunity
Adrian Beck
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Retail Loss, Safety and Security

Improving Employee Engagement to Reduce Retail Loss
How improving engagement in just the bottom quartile of stores can reduce unknown loss (shrink) by 12.5%
Adrian Beck
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Retail Loss, Safety and Security

Designing Packaging to Prevent Unknown Loss and Shrink
How packaging design can reduce unknown loss / shrink
Adrian Beck
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Retail Loss, Safety and Security

Amplifying Risk in Retail Stores
The evidence to date on the technologies that aim to make shop thieves think twice
Adrian Beck
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Retail Loss, Safety and Security

A Proven Approach to Shrinkage Reduction
How adopting a systemic, systematic and collaborative approach has been proven to sell more and lose less
Adrian Beck, Paul Chapman
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Our Meetings

ECR Retail Loss Group regular working group meetings provide an opportunity to network with industry peers, hear updates on the latest research and sector initiatives, and development new skills and insights. All retailers, CPGs and academics can participate at no cost.

Retail Loss, Safety and Security

Product Protection - Retailer Updates
Sept 26th - 1m UK
UpComing
Retailer Updates on Product Protection
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Store Incident Reporting - Retailer Updates
Oct 3rd - 1pm UK
UpComing
Updates on progress made by retailers strengthening their store incident reporting capabilities
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Access Control - Latest Retailer Thinking on Biometrics
November 5th - 1pm UK
UpComing
Exploring the emerging use of biometrics for access control in retail
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Online Innovation Showcase Finale
November 6th - 1pm UK
UpComing
What are the hottest innovations in retail risk, safety and security?
Joel Wallington, CEO, Co-Cubed...
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Retail Loss, Safety and Security

Fresh Meat Losses - Latest Thinking
March 11th - 1pm UK time
UpComing
How to reduce losses on fresh meat?
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Internal Theft: Exploring the Impact of Advertising
April 8th - 1pm UK time
UpComing
Reducing Internal Theft - Updates on Communication and Advertising Campaigns
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Security Guarding Budget - Exploring the New Ways to Improve the ROI
June 4th - 1pm UK time
UpComing
Retailers share their latest Security Guarding Strategies
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

How do you optimise your security guarding budget?
June 5th - 1pm UK time
Past
Retailers share their latest Security Guarding Strategies
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

New Research: Retail Risk Models: Exploring Current Practices
May 2nd - 1pm UK
Past
Join us for the launch and learn about how you can participate in this new research
Professor Emmeline Taylor...
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Retail Loss, Safety and Security

Advertising Works - How Winning Ad Campaigns can Reduce Staff Dishones...
April 11th - 1pm UK time
Past
Reducing Internal Theft - Best Practices in Deploying Advertising that Works!
Professor Adrian Beck...
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Retail Loss, Safety and Security

Developing a Loss Prevention Programme from Scratch
April 9th - 3pm UK
Past
How to develop an LP programme from scratch?
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Fresh Meat Losses - Latest Thinking
March 14th - 1pm UK time
Past
How to reduce losses on fresh meat?
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Retail Loss - Managing Forecourt Losses
Jan 9th - 1.00pm UK TIme
Past
Managing Petrol / Gas Forecourt Losses
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Access Control - Latest Retailer Thinking
November 7th - 1pm UK
Past
Access control going digital?
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Loss Prevention Leaders Meeting - Oct 18th & 19th
Oct 18th & 19th
Past
Shaping the future of loss prevention (including ecommerce)
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Store Incident Reporting - Retailer Updates
Oct 3rd: 1pm UK time
Past
Unleashing the power of data to monitor, measure and engage others
Professor Emmeline Taylor...
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Retail Loss, Safety and Security

Innovation in Product Protection - Retailer Updates
September 28th - 1pm UK Time
Past
Learn about new ways to protect high theft items
Colin Peacock...
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Retail Loss, Safety and Security

Distribution / Fulfilment Centre - Innovations in Loss Prevention
June 27th - 3pm UK tme
Past
Innovations in Upstream Loss Prevention
Colin Peacock, ECR Retail Loss...
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Retail Loss, Safety and Security

Measuring and Monitoring Internal Theft
June 27th - 1pm UK tme
Past
How do we know if internal theft is changing?
Professor Adrian Beck...
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Retail Loss, Safety and Security

Fortress Stores: Keeping the most at risk stores trading
May 10th - 3pm UK
Past
Keeping the most at risk stores safe
Prof Emmeline Taylor...
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Retail Loss, Safety and Security

New Research - Understanding the Impact of Inflation on Shrink
April 19th - 1pm UK
Past
Exploring the relationship between shrink and inflation
Professor Lisa Jack, University of Portsmouth...
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Retail Loss, Safety and Security

Fortress Store - Research Findings
March 16th - 3pm UK
Past
Protecting the Most at Risk Stores
Professor Emmeline Taylor...
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Retail Loss, Safety and Security

Retail Loss - Managing Forecourt Losses
Jan 10th - 1.00pm UK TIme
Past
Managing Petrol / Gas Forecourt Losses
Sameer Ali, Operations & Fuel Loss Prevention, EG Group...
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Retail Loss, Safety and Security

Exploring the Impact of Inflation on Shrink
December 8th - 1pm UK
Past
Honey, what's happened to my shrink? Is it inflation?
Professor Lisa Jack, University of Portsmouth...
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Retail Loss, Safety and Security

Retail Loss: Updates on Incident Reporting
Nov 15th - 3pm UK Time
Past
Moving Incident Reporting into the Digital Age
Wade Schillo, Senior Manager, AP...
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Retail Loss, Safety and Security

Imagining the Future Shape of Loss Prevention
October 12th & 13th
Past
Retail Loss Working Group In-Person Meeting
Sonae MC...
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Retail Loss, Safety and Security

Use of Hard Tags in Retail - Latest Thinking
Sept 29th - 3pm
Past
Latest Thinking on the Use of Hard Tags in Retail
Phil Williams, Retail Risk Business Partner, River Island...
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Retail Loss, Safety and Security

Distribution Centre Loss Prevention - Managing DC Shortages
Sept 21st 3pm UK Time
Past
Managing DC Inaccuracy
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

On Shelf Availability - Innovations in Practice
September 20th - 3pm UK Time
Past
What's new in OSA?
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

Future of Product Protection - Future Thinking
September 20th - 1pm UK Time
Past
Future Product Protection Technologies - What is the future?
Colin Peacock...
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Retail Loss, Safety and Security

Building Capability to Remove Shrink Beyond the Control of The Store M...
July 14th - 1pm UK Time
Past
Fixing the Shrink that is not Shrink
Martin Hasker, Shrinkage Operations Project Manager, Tesco UK...
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Retail Loss, Safety and Security

Retail Loss - Managing Forecourt Losses
June 22nd - 2.45pm UK TIme
Past
Managing Petrol / Gas Forecourt Losses
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

Security Guards - Where Are We Headed?
April 13th - 1pm UK Time
Past
Security Guards Vs Different Guards Vs No Guards Vs Technology
Mikko Koskinene, Head of Risk, S Group; Mike Limauro...
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Retail Loss, Safety and Security

Sell More. Lose Less – Sam's Club Retail Asset Protection Case Study
March 16th - 2pm UK Time
Past
Sam's Club Retail Loss Prevention Case Study
Brandon Hodges, Vice President, Sam's Club Asset Protection & Safety...
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Retail Loss, Safety and Security

On Shelf Availability (OSA) Innovation Challenge
Dec 9th - 1pm UK Time
Past
Finding New Ways to Improve OSA
Jeremy Basset, CEO, CO:CUBED...
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Retail Loss, Safety and Security

Loss Prevention Pyramid - How Robust is your LP programme?
Nov 9th - 1pm UK Time
Past
Benchmarking your loss prevention programme with others
Professor Adrian Beck, University of Leicester...
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Retail Loss, Safety and Security

Loss Prevention Training - Latest Thinking
Oct 7th - 3pm UK Time
Past
Loss Prevention Training - Latest Thinking
Professor Adrian Beck, University of Leicester...
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Retail Loss, Safety and Security

Talking Loss - Keeping the Organisation Engaged
Oct 7th - 12pm UK Time
Past
Delivering Loss Prevention Communications that Engage
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

Internal Dishonesty - New Controls and Techniques
Oct 7th - 1.30pm UK Time
Past
New thinking on controls to reduce staff dishonesty
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

Death of Plastic - Implications for Retail Loss Prevention
Oct 6th - 3pm UK Time
Past
The Death of Plastic - Implications for Loss Prevention
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

Engaging Law Enforcement on LP - What does it take?
Oct 6th - 1.30pm UK Time
Past
Understanding Barriers and Enablers to Engaging Law Enforcement
Professor Adrian Beck, University of Leicester...
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Retail Loss, Safety and Security

Exception Based Reporting - Where Next?
September 14th - 3pm UK Time
Past
EBR - Today and Tomorrow
John Low, Frasers Group, Terry Stanley...
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Retail Loss, Safety and Security

Top Three Unknown Loss Priorities (Rocks)
July 20th - 2pm BST
Past
The Top Three Big "Rocks" Session
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

Allocating Resources By Risk Level and Learning to Say No
Tuesday May 18th - 2pm BST
Past
The Theory and Practice of Utlitising Risk Models to Allocate Resources and Drive Operating Choices
Paul Jaeckle, VP of Asset Protection, Meijer Stores...
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Retail Loss, Safety and Security

Thinking Differently About Internal Theft
Tuesday April 20th - 2pm BST
Past
CEO Challenge Question
Professor Adrian Beck, University of Leicester...
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Retail Loss, Safety and Security

Controlling Trolley Push-out Thefts: An Evaluation
March 25th - 3.00pm GMT
Past
Controlling Trolley Push-out Thefts: An Evaluation
Professor Adrian Beck, University of Leicester...
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Retail Loss, Safety and Security

Using Data to Reduce Retail Losses
March 25th - 1.30pm GMT
Past
Using Data to Reduce Retail Losses
Kevin Hennessey, The Giant Company...
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Retail Loss, Safety and Security

Incident Reporting 2.0
March 25th - 12pm GMT
Past
Moving Incident Reporting into the Digital Age
Melissa Wacha, Walmart USA, Sophie Wong...
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Retail Loss, Safety and Security

Internal Theft - Changing The Game
March 24th - 3.00pm GMT
Past
Internal Theft - Moving to the Digital Age
Colin Peacock, ECR Retail Loss Group...
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Retail Loss, Safety and Security

EAS and Source Tagging - Where next?
March 25th - 1.30pm GMT
Past
EAS and Source Tagging - Where Next?
Mike Beach, Sainsburys...
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Retail Loss, Safety and Security

Engaging the Organisation in Preventing Retail Loss
Feb 16th - 2pm GMT
Past
Engaging the Organisation
Hannah Newton, Tesco...
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Retail Loss, Safety and Security

Leading Loss Prevention
October 8th - 4.30pm BST
Past
Lessons on Leading Loss Prevention
Mark Gabriel, Head of Loss Prevention and Security, Sainsburys...
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Retail Loss, Safety and Security

Hot Product Protection
October 8th - 1.30pm BST
Past
Retailer case studies on new anti-theft technologies
Mike Beach, Sainsbury's, Andrew Needham...
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Retail Loss, Safety and Security

Store KPI's for Retail Loss
October 8th - 12.00pm BST
Past
Whether or not to hold Stores to account to compliance or the actual loss number & rate?
Richard Jenkins, Head of Loss Prevention, M&S...
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Blog Retail Loss, Safety and Security