Research papers
E-commerce Loss
Developing a Framework for Understanding and Measuring E-commerce Losses in Retailing
Developing a Framework for Understanding and Measuring E-commerce Losses in Retailing
Written by Professor Adrian Beck
Foreword Shopping online is now a big and ever-growing part of our retail world, and certainly a trend that was massively accelerated by the recent COVID pandem...
Self Checkout
Working on the ‘Front Line’ of Retail Self-checkout
A Survey of the Experiences of Self-checkout Supervisors
Working on the ‘Front Line’ of Retail Self-checkout
Written by Adrian Beck
A Survey of the Experiences of Self...
FOREWORD Welcome to the fifth report from ECR Retail Loss on the issue of Self-checkout (SCO) systems in retailing – a subject, which I’m sure you will agree, c...
Self Checkout
Global Study on Self-checkout in Retail
Use, Impact and Control
Global Study on Self-checkout in Retail
Written by Professor Adrian Beck
Use, Impact and Control
Abstract This report, published in 2022, provides a summary of the findings from an online survey of retailers from around the world focussed upon their use of ...
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