Building the Case for the use of AI at SCO

Age restricted items, such as knives and alcohol, in certain countries and retailers, can trigger up to 15% of the interventions that need to be made the self checkouts. These interventions frustrate and slow down the [obviously] over 25 customers, while creating the opportunity for challenge with other customers.

In this working group session, the group will turn its attention to the use of age verification video technologies at SCO, with insights from retailers actively pursuing a scaled deployment in pursuit of colleague safety, productivity and customer satisfaction (fewer interventions)

This working group is for retailers, CPG's and academics only.