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Returns - What happens next matters!

by Necati Ertekin, Asst Professor, University of Minnesota

Description

The ECR report highlighted the importance of understanding the true cost of "free" returns, and how to turn the cost of returns into improvements on the bottom line. This session will focus on the management of those returns, the reputational risks of jobbing and over-use of landfill, and explore alternative strategies such as open box / second chance methods to selling returns.

14

Sep

13:00

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Date and Time
September 14th - 1pm UK Time
Location
Virtual

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