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Managing e-commerce loss - Next Case Study

by Steve Teatum, Nadeem Jassat, Andrew Wainwright, Next


In this month's working group meeting, in addition to the updates on e-loss typology and academic research, the session will include a case study presentation from the leadership of the Next loss prevention team. Click here for a backgrounder on the Next business

Their talk will cover their loss prevention journey to date, detailing their current loss prevention strategy to manage the the risk of profit erosion on their ecommerce business. This will include insights on the metrics they have adopted to monitor and track losses, the approaches they take to communicate and bring this data to the attention of the CEO and the board. The session will also include a review of the people, process and technology interventions they have in place to manage and prevent losses. Finally, the session will close on a specific case study on an organised fraud operation that has the potential to create significant losses to every e-retailer.

This working group meeting is one of the monthly meetings for retailers, brand owners and academics only. If you would like to join this session, or others in the year, please register.




Date and Time
May 13th - 2pm BST

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