by Colin Peacock, ECR Retail Loss Group
Strategies to reduce losses on ecommerce include reducing payment fraud, increasing visibility and the traceability of goods in transit to and from the shopper, reducing the volume of returns and preventing returns fraud to name but a few strategies. In this session, retailers will each share the one best tool, technology, innovation they have executed or trialled in 2021 that has helped them reduce ecommerce losses. The group will then discuss the learnings and share their experiences.
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