Retail loss webinars

As part of the Group’s commitment to disseminating the results of their research as widely as possible, it regularly delivers webinars, which can be accessed in real time or viewed at a later date.

Self Checkout

SCO Supervisor Study
Self Checkout
Dec 6th 2022
Insights from study on how those on the front line think about their work, and the reflections of five retailers on the ...
Professor Adrian Beck...
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RFID in Retail

RFID - Insights on Innovation
RFID in Retail
June 2021
New ways to use RFID beyond the traditional inventory counting use case, insights from retailers leading the adoption of...
Professor Adrian Beck...
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Self Checkout

Self Checkout Design
Self Checkout
October 2020
Gain insights into shopper frustrations at self-checkout and see twenty new design ideas to reduce loss and increase par...
Lorraine Gamman...
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E-commerce Loss

E-Commerce Product Returns
E-commerce Loss
February 2019
This webinar highlights the importance to organisations of deeply understanding the true cost of returns (clue: its not ...
Lisa Jack...
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Self Checkout

Understanding Self Checkout Loss
Self Checkout
December 2018
A "must watch" for any retailer looking to get started on self-checkouts, what loss should we build into the business ca...
Adrian Beck...
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Retail Loss, Safety and Security

The Future of EAS
Retail Loss, Safety and Security
March 2019
Insights from retailer EAS user study, with key findings on the use of EAS, the effectiveness of EAS, the barriers to gr...
Colin Peacock...
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