FAQs

What are self-checkouts?

Grocery retailers in particular have been using a range of technologies for many years to enable consumers to take greater control over the checkout and pay process of the shopping journey. These technologies, which are called different things in different markets, such as: Self-checkouts (SCO), Assisted Self-checkouts, Self-checkout Systems, Self-service Checkouts, and Scan and Payment Systems, were first seen in the late 1980s/early 1990s although their use has only really become much more extensive in the last 5-7 years. The technology essentially gives responsibility for the scanning of items that wish to be purchased to the consumer, including in some circumstances, weighing fresh food. In addition, the consumer is then given the responsibility to make the payment for the products that they have scanned.


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