Typically, for audit, financial and compliance reasons, the entire inventory located in physical stores and distribution centres should be "counted" once a year to ensure that the book stock records match / are adjusted to reflected the actual quantity in these locations..
Retailers can either choose to complete this undertaking using their own internal team, either a specialist audit team or the store or DC team themselves. Alternatively, they can use a third party such as RGIS, who will undertake the audits on their behalf and to their brief.
A hybrid approach is also available where stores will be supervised by / borrow the equipment of a third party specialist.
Introducing New ECR Board Member, Stephen Teatum
2023 Video in Retail Innovation Summit - May 17th & 18th