by Colin Peacock, ECR Retail Loss Group
Most retailers have in place remote monitoring systems for their fridge and freezer units, allowing them to quickly alert staff [to help save food from being wasted] and to despatch engineers to fix the problem. However, some retailers are now looking to adopt new and smarter networking capabilities that can predict when refrigeration units are going to go wrong, and put in place preventative measures that can save the food from going out of temperature, and reduce engineer call outs. In this session we will hear from one retailer who had adopted this new, smarter technology, what they did, what changed, and their results. After their presentation, we will discuss as a group their case and the respective initiatives each retailer has in place to reduce the impact of "bad" refrigeration on food waste.
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